Professional services
Network health checks
Post implementation, all network infrastructures evolve. Even where the most rigorous change control procedures are employed, instability and vulnerabilities can appear – increasing business risk and costs associated with downtime.By utilising a combination of skilled analysis and advanced software tools, we can identify areas of concern in the network, and present opportunities for our partners to provide solutions to their customers. As an independent, non-product supply partner, our expert advice delivers a powerful message for your business,
Network audits
Asset management is an increasingly key element of efficient business practice. Particularly in large and disparate network infrastructures, accurate inventories are vital to ensure that support pricing is appropriate, that operating system software is consistently and appropriately deployed, and that the demands of business continuity and information security management are met.Historically, gathering such data was a labour intensive, lengthy and therefore very expensive process. By deploying a range of software-based information capture solutions, we can provide detailed and accurate software and hardware audits more quickly, and also more cost-effectively.
Network design
Correct, and appropriate, network designs are the keystone to ensuring that investment in network infrastructure and systems delivers real business benefits. As an independent services organisation, we have the skills to deliver both core and advanced technology network solutions – based on technical excellence and best fit for the end customer's business needs.By investing in a high-quality, low-risk design phase, it is possible to prevent an erosion of profit margins throughout the project by avoiding rework and delays. We implement solutions for our partners that deliver business benefits and end customer satisfaction.OSS Design authority service
The next generation of operations support system (OSS) is enabling service providers to manage the end-to-end service delivery process for their customers, utilising carefully selected best-of-breed products. Developing the seamless integration of these products, in line with end customers' expectations, whilst retaining reliability and quality of service, is imperative.Our design authority service is aimed at telcos and service providers, to enable best practice within network operations centres. We advise on strategic direction with respect to products, and provide detailed technical designs of those products. We will document the business benefits and provide any required training.
Our service ensures that our partners deliver best practice to their end customers, whilst ensuring compliance with all security standards, to ISO 27001.
Strategic consulting
We provide a portfolio of consultancy services which address the business challenges faced by organisations throughout the telecommunications value chain:Business consulting
- customer experience strategy
- business performance measurement
- business modelling
Technology strategy
- existing system review
- business requirements capture
- solution option development and analysis
- migration and implementation planning