News
05 January 2010
Intact expands into Americas with acquisition of Millennium Technology Services
Establishes local US presence to accelerate growth of Intact’s partner-focused services model across US, Canada and South AmericaIntact Integrated Services, the partner-focused independent provider of international project, support and managed services solutions to the ICT industry, has expanded into the US market with the acquisition of the business of Ohio-based Millennium Technology Services Inc (“Millenium”). Millennium is a Cisco-focused services operation and a member of Intact’s INSpan global support network. The acquisition will enable Intact to establish a dedicated US-based operation, targeted with accelerating the expansion of the company’s partner-focused Cisco services business across the US, Canada and South America.
The creation of Intact’s US operation through this acquisition follows the announcement in November 2009 of Intact Integrated Services Pte Ltd in Singapore to support the development of the company’s business across the Asia Pacific region. The new US operation will join Intact’s European and Asia Pacific operations to provide a comprehensive global Intact business framework that will support the continued growth of the company’s next generation INSpan global support network. INSpan now integrates the capabilities of over 75 international support partners, and offers a ‘best-of-breed’ services ecosystem that gives channel partners and their customers access to one of the strongest Cisco-focused engineering teams available anywhere.
Following the acquisition of Millennium, Intact plans to boost headcount within the organisation, with a particular focus on recruiting new project management, business development, and channel management personnel to strengthen the operation.
According to Bob Dalton, Intact Integrated Services’ Chief Executive Officer: “our current pipeline shows that there’s a real requirement for support operations centred around the global provision of services and solutions based on Cisco’s Advanced Technologies, particularly in the North and South American markets. We have already worked closely with the team at Millennium on a number of major projects and it was clear, from the synergy between our two organisations, that acquiring and investing in the Millennium business could provide Intact with a fast track entry into the US market.
“We believe that the combination of Intact’s INSpan infrastructure and Millennium’s proven skills can directly address the growing demand for high quality Cisco engineering services, particularly from the increasing number of US organisations that are looking for a more innovative approach to Cisco support for their global networks,” continued Bob Dalton. “That’s why we’ve acquired Millennium and will be investing in the business, and why we’re looking to grow our US business significantly over the next few years.”
“Becoming part of Intact is an exciting next step for Millennium, and we’re looking forward to strengthening our presence in the US and driving the development of the company’s INSpan proposition across the Americas,” added Jeff Hamilton, Managing Director at Millennium. “We’ve already seen how the INSpan services approach helps to overcome the service delivery barriers experienced by customers of traditional global support offerings. Joining Intact now makes excellent sense for Millennium, particularly as the market accelerates into growth and organisations look to optimise the performance of their IPT, Managed LAN and wireless networking activities across the region.”
Intact’s distinctive INSpan services infrastructure approach integrates the skills and capabilities of best-of-breed channel partners across a range of countries to create an active international Cisco services ecosystem across key regional markets such as the Americas, Europe and the Asia Pacific region. Intact’s INSpan model allows the company to support its customers with an operational delivery capability that combines local ‘best-of-breed’ support and engineering resources with the discipline and infrastructure of Intact’s award-winning global Managed Service Centre approach.
About Intact Integrated Services
Intact Integrated Services is an independent provider of project, support and managed services solutions to the ICT industry. The company is an exclusively partner-focused organisation as well as being a leading Cisco Service Extension Partner, providing lifecycle offerings to Cisco partners, systems integrators, telcos and service providers. Intact operates as an independent subsidiary of Datatec Ltd, the major JSE/LSE international ICT Group.
Intact’s service capability covers LAN/WAN infrastructures, IP communications, wireless and security, and physical infrastructure deployment to a wide range of server-based computing and application skills including datacentre design and deployment, storage and application development and support. Intact’s services are backed by a 24x7x52 Managed Service Centre in Europe, delivering both support and managed services to a wide range of clients.
For more information, please contact:
Maya Patel
Intact Integrated Services
Tel: 01344 756647
maya.patel@Intact-is.com
Cheryl Billson
PR for Intact Integrated Services
Tel: 07791 720460
cheryl.billson@commacomms.com
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