News
30 July 2009
Cisco acknowledges Intact’s sustained performance with 2009 European Service Innovation Partner award
UK’s leading Cisco Service Extension partner recognised for commitment to innovative Cisco support and servicesIntact Integrated Services has announced that it has been chosen as the 2009 European Service Innovation Partner of the Year by Cisco. Intact is the UK’s leading Cisco Service Extension partner, and is increasingly recognised as a best practice provider of Cisco services and solutions to the reseller community including systems integrators, telcos and services partners, both in the UK and internationally.
According to Nick Earle, Cisco’s Senior Vice President of Services for Europe: “this year Intact has shown that despite current adverse market conditions, it’s still possible to achieve considerable success and secure real customer relevance. Key to Intact’s success has been its willingness to deliver the innovation and commitment necessary to streamline complexity for our customers, so we’re delighted to recognise their best practice performance with our 2009 European Service Innovation Partner award.”
As a channel only, services business, Intact has invested heavily in the development of a highly effective global delivery solution, built around a rigorous ITIL based and ISO 20000 certified partner selection and management process. Intact’s solution provides global consistency in high quality execution, matched by commercial flexibility. It allows Intact’s partners to realise tax efficiencies and regional price competitiveness. By working alongside Cisco’s global distribution and logistics channel, Intact can significantly increase the reach of Cisco’s partners, allowing them to more effectively map onto the operational requirements of their multi-national customers.
“We’re proud to receive this award from Cisco. By rewarding service innovation it recognises what we believe is an essential part of our offering,” added Bob Dalton, Intact’s Managing Director. “Because we’re able to offer support across the entire Cisco services lifecycle, Intact is ideally placed to work with channel organisations, helping them to plug gaps in their own service offerings, and remove barriers to working on potentially more valuable projects.
“We’ve been successful because we’ve consistently helped our customers in the channel to seek out new opportunities for their business. By innovating alongside them, and supporting them by identifying, securing and then maximising these new challenges, we’ve been able to grow accordingly and achieve double-digit growth in what is currently a contracting services marketplace,” Bob Dalton continued.
About Intact Integrated Services
Intact Integrated Services Ltd is an independent provider of project, support and managed services solutions to the ICT industry. The company is an exclusively partner-focused organisation as well as being a leading Cisco Service Extension Partner, providing lifecycle offerings to Cisco partners, systems integrators, telcos and service providers. Intact operates as an independent subsidiary of Datatec Ltd, the major JSE/LSE international ICT Group.
Intact’s service capability covers LAN/WAN infrastructures, IP communications, wireless and security, and physical infrastructure deployment to a wide range of server-based computing and application skills including datacentre design and deployment, storage and application development and support. Intact’s services are backed by a 24x7x52 Managed Service Centre in Europe, delivering both support and managed services to a wide range of clients.
For more information, please contact:
Maya Patel
Intact Integrated Services
Tel: 01344 756647
maya.patel@Intact-is.com
Cheryl Billson
PR for Intact Integrated Services
Tel: 07791 720460
cheryl.billson@commacomms.com
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